Why are there multiple charges for my order?

Made multiple payment attempts or ran into errors at checkout? Here’s the lowdown: your financial institution might be holding your funds, just being a bit overprotective. These pending authorizations often pop up when the billing address you enter doesn’t match what your card-issuing bank has on file—it’s all about nailing that address accuracy!

The good news? These holds are only for failed payment attempts, so we’re not taking your money. They’ll typically vanish within 3-5 business days, like they were never there.  Have questions? Your financial institution is the best starting point.

And remember, once your payment successfully goes through, you’ll get an order confirmation email within minutes. So, no need to panic—just good vibes and smooth transactions ahead!